All of Kaikorai School’s policies and procedures are stored online with SchoolDocs. SchoolDocs manages our school’s policies and procedures in a way that allows us to maintain, review and update them regularly. It ensures our policies and procedures are up to date, we are following Ministry of Education best-practice guidelines, and we are meeting our reporting requirements.
The site is organised into policy topics. The site is designed to be a one stop shop for P&P, eliminating the need for paper manuals.
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http://kaikorai.schooldocs.co.nz/
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Complaints Against a Teacher
- All complaints about a teacher shall be dealt with as set out in the Teacher’s E.C.
- All complaints against a teacher shall be referred in the first instance to the Principal.
- While formal procedures are available as a last resort, every effort should be made by all concerned to resolve the matter informally. The Principal, and the senior teacher, where relevant, have a key role in facilitating such a resolution.
- Where the principal has been unable to resolve the complaint, the complaint should be made in writing to the Board of Trustees and be signed by the complainant.
- Copies of the letter of complaint should be given to the teacher for a written response.
- The Board will consider the teacher’s written response and after considering all information, make a decision.
- The Board will acknowledge the complaint and inform the complainant in writing of any actions taken in resolution.
- Where the Board considered a resolution to be reasonable and effective, the complainant and the Principal should be advised by the Board that no further action is intended.
- If the Board is not satisfied, the full Board or a sub-committee of the Board may discuss the complaint and recommend action to the teacher. The teacher should be invited to respond to the Board’s recommendations.
Complaints against the Principal
- All complaints about the principal shall be dealt with as set out in the Principal’s EC.
- All complaints against the principal shall be referred, in the first instance, to the Chairperson of the Board.
[email protected]
ATTN: Kaikorai Board Chair
Kaikorai Primary School
Wright St, Roslyn, 9010
Dunedin
- While formal procedures are available as a last resort, every effort should be made by all concerned to resolve the matter informally. The Chairperson of the Board has a key role in facilitating such a resolution.
- Where the Chairperson has been unable to resolve the complaint, the complaint should be made in writing to the Board of trustees and be signed by the complainant.
- Copies of the letters of complaint should be given to the principal for a written response.
- The Board will consider the principal’s written response and after considering all information, make a decision.
- The Board will acknowledge the complaint and inform the complainant in writing of any action taken in resolution.
- Where the Board consider a resolution reasonable and effective, the complainant and the Principal should be advised by the Board that no further action is intended.
- If the Board is not satisfied, the full Board or a Committee of the Board may discuss the complaint and recommend actions to the Principal. The Principal should be invited to respond to the Board’s recommendations.
- In the case of allegations that have disciplinary implications, the Board should convene a Committee to investigate and report only on the substance of the claim. Such a sub-committee will include a professional or union representative nominated by the Principal, as well as a professional or STA adviser selected by the Board.
- The Committee should report in writing to the Board detailing all parties consulted and the content of any written submissions. The Committee may offer a recommendation to the Board.
- The Principal should be invited to respond to the report.
- In the discussion at a board meeting of the Principal’s response, the principal may make a statement, and answer questions, but not be present during the discussion on action to be taken on the complaint.
- The principal may be represented at all meetings with the Board, or sub-committee of the Board, by a professional or union advocate of his choice.
- All business concerning the complaint and action resulting from it will be held "in committee”.
- No person with any personal involvement in the complaint shall be a member of any committee or inquiry.
- Any member of the Board who is personally involved in the complaint shall take no part in the discussion about it but may submit a statement on the matter.
- If the complainant is not satisfied, the Board Chairperson should advise the complainant of further avenues, eg Human Rights Commission, Ombudsman etc.